PRIVACY POLICY

1. Data controller

The data controller responsible for the personal data collected through this website is:

Company: AXERA SOLUTIONS SL
Tax ID / CIF: B24871741
Registered office: CALLE SAN RAFAEL 11, 41005 SEVILLE, SPAIN
Contact email: info@axera-solutions.com
Website: www.axera-solutions.com

2. Purpose of processing

AXERA SOLUTIONS SL will process the personal data provided by users for the following purposes:

• To respond to inquiries, requests for information or communications received through the contact form or by email.

• To manage the professional or commercial relationship that may arise from such communications.

• To maintain professional communications related to inquiries, requests, proposals or services requested by the user.

• To comply with applicable legal obligations.

No mass commercial communications or newsletters will be sent unless expressly requested by the user.

No automated decisions will be made and no profiles will be created using the personal data provided by users.

3. Personal data processed

The personal data that may be processed includes:

• First name and surname.

• Email address.

• Telephone number, if provided by the user.

• Company or organisation, if indicated by the user.

• Any other information voluntarily included by the user in the message sent.

The user undertakes to provide truthful, accurate and up-to-date data.

The user is not obliged to provide personal data. However, failure to provide the necessary data may prevent AXERA SOLUTIONS SL from responding to the inquiry or request.

4. Legal basis for processing

The legal basis for processing personal data shall be:

• The user’s consent, when the user voluntarily submits an inquiry through the contact form or by email.

• The legitimate interest of AXERA SOLUTIONS SL in handling and responding to requests for information related to its services.

• The performance of pre-contractual or contractual measures, when the communication is related to a potential professional or commercial relationship.

• Compliance with applicable legal obligations.

5. Data retention period

Personal data will be kept for the time necessary to respond to the user’s inquiry or request and, where applicable, for as long as any legal or contractual liability may arise.

Where a professional or commercial relationship exists, the data will be kept for the time necessary to manage that relationship and for the legally required retention periods.

6. Recipients of the data

As a general rule, personal data will not be disclosed to third parties, except where required by law or where necessary for the provision of services related to the technical, administrative, professional or contractual management of AXERA SOLUTIONS SL.

AXERA SOLUTIONS SL may use technology service providers, such as web hosting services, email services, cloud storage, office tools or tools necessary for the operation and management of the website.

Where applicable, such providers shall act as data processors in accordance with the applicable regulations.

7. International data transfers

AXERA SOLUTIONS SL uses technology services from providers that may be located outside the European Economic Area or may provide services through international infrastructure.

If international data transfers occur, they will be carried out in accordance with the safeguards provided for under the applicable regulations, including, where appropriate, standard contractual clauses approved by the European Commission or other legally valid mechanisms.

8. Users’ rights

Users may exercise the following rights in relation to data protection:

• Right of access.

• Right to rectification.

• Right to erasure.

• Right to object.

• Right to restriction of processing.

• Right to data portability, where applicable.

• Right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise these rights, the user may send a request to: info@axera-solutions.com

The request must clearly indicate the right the user wishes to exercise and allow the identification of the applicant.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency if they consider that the processing of their personal data does not comply with the applicable regulations.

9. Data security

AXERA SOLUTIONS SL will adopt the necessary technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

However, the user should be aware that no system for transmitting or storing data on the Internet can guarantee absolute security.

10. Contact forms

The contact forms included on this website are intended to allow users to contact AXERA SOLUTIONS SL.

The data provided through such forms will be processed solely to manage and respond to the request submitted.

11. Social media and external links

This website may include links to corporate profiles of AXERA SOLUTIONS SL on professional networks or third-party websites.

AXERA SOLUTIONS SL is not responsible for the privacy policies, content or practices of such external websites. The user should consult the corresponding policies of each external platform or website.

12. Cookies

This website may use technical or necessary cookies for its proper functioning.

The use of cookies is governed by the Cookie Policy, where the user can obtain detailed information about the types of cookies used, their purpose and how to configure or reject their use.

13. Language versions

This Privacy Policy may be made available in several languages to facilitate understanding by users.

In the event of any discrepancy between the different language versions of this Privacy Policy, the Spanish version shall prevail.

14. Changes to the Privacy Policy

AXERA SOLUTIONS SL reserves the right to modify this Privacy Policy in order to adapt it to legislative, technical or website-related changes.

When relevant changes are made, the date indicated at the end of this policy will be updated.

15. Last updated

This Privacy Policy was last updated on 08.06.2026.